As a property owner, the decision to hire a property management company can have a significant impact on the success and profitability of your investment. However, not all property management companies are created equal, and there are significant differences between a quality and a non-quality property manager. In this article, we will explore the key differences between the two, and why it is essential to choose a quality property manager for your investment.


Communication is key in any relationship, and it is particularly critical when it comes to property management. A quality property manager understands the importance of clear and consistent communication with both the property owner and tenants. They will respond promptly to emails and phone calls, provide regular updates on the status of the property, and be transparent about any issues that arise. A non-quality property manager may be slow to respond or fail to communicate important information, which can lead to frustration, misunderstandings, and ultimately a breakdown in the landlord-tenant relationship.

Tenant Screening

Tenant screening is one of the most critical tasks that a property manager performs. A quality property manager will have a rigorous screening process in place to ensure that only responsible and reliable tenants are approved to rent the property. This includes running background and credit checks, verifying employment and income, and checking references. A non-quality property manager may be more lax in their screening process, which can result in problematic tenants who cause damage, fail to pay rent, or violate the terms of the lease.

Maintenance and Repairs

Maintaining and repairing a property is an ongoing task that requires attention to detail and a proactive approach. A quality property manager will have a network of trusted vendors and contractors who can perform repairs quickly and at a reasonable cost. They will also conduct regular inspections of the property to identify any potential maintenance issues before they become more significant problems. A non-quality property manager may be slow to respond to maintenance requests or hire unqualified vendors, which can lead to costly repairs and dissatisfied tenants.

Financial Management

Effective financial management is essential for maximizing the profitability of a property investment. A quality property manager will have a thorough understanding of the local rental market and set rental rates that are competitive and reflect the value of the property. They will also keep accurate records of income and expenses, provide regular financial statements to the property owner, and handle rent collection and late fees promptly. A non-quality property manager may be less knowledgeable about the rental market, fail to keep accurate financial records, or mishandle rent collection, which can result in lost income and legal issues.

In conclusion, choosing a quality property manager is crucial for the success of your investment. A quality property manager will have excellent communication skills, a rigorous tenant screening process, a proactive approach to maintenance and repairs, and effective financial management practices. On the other hand, a non-quality property manager may be lax in their approach to these tasks, which can lead to costly mistakes, lost income, and unhappy tenants. By taking the time to research and choose a quality property manager, you can ensure that your investment is well-managed and profitable for years to come.